How much does the shipping cost?
We ship by UPS (2-3 business days). Shipping within United Kingdom is free. In addition, we charge a flat rate of GBP 15.00 for delivery within Austria and GBP 19.00 per order within Switzerland. Further shipping costs abroad depend on the country, which you can see in the order process.
How can I pay my order?
You can pay by Master Card, Visa and AMEX credit cards, PayPal, Amazon Pay, Apple Pay and BitPay.
Can I change or cancel my order later?
Yes you can change any order before it has been shipped and can cancel any order within 15-day after delivery.
My package arrived damaged with me. What do I do now?
No worries. Simply send us an email through firstname.lastname@example.org stating your order number, claim and if possible attach a picture for us to resolve your issue faster.
How do you handle returns??
It is as simple as ABC. Simply send us an email through email@example.com stating your order number and claim.
How are reimbursements paid?
We initiate returns in the same mean of payment processed at order stage.
Further information regarding shipping and returns processing can be found in the Conditions.