Data protection


This data protection declaration clarifies the collection and use of data by Petra GmbH, Schumannstr. 27, 60325 Frankfurt am Main as a data protection authority.
If you have any questions regarding data protection, please call +49 (0) 6997546240 or send an e-mail to support@vitayes.de

1. ONLINE CUSTOMER ACCOUNT

If you decide to create an online customer account, we will use your data exclusively for these purposes. With the user name you have defined, or your email address and password, you will have access to your online customer account and can create and manage your addresses and payment methods as well as your previous orders.

Of course you can close the online customer account at any time, please write to us, also by e-mail, which is connected to your account. The online customer account is then no longer accessible from the Internet.

2. E-MAIL ADDRESS

We only use your e-mail address for contractual purposes, for example for the transmission of information on the status of your order. Only if you give us your express consent, you allow us - at any time revocable - the use of your e-mail address also for advertising purposes. You are currently authorized to:

"Yes, I would like to stay informed about cosmetics, so I am always glad to receive the newsletter of Petra GmbH Vitayes, Schumannstrasse 27, 60325 Frankfurt am Main, with interesting offers and up-to-date information on the subject . "

3. COOKIES

In order to make our Internet presence user-friendly and optimally tailored to your needs, we use cookies in some areas. "Cookies" are small files that are sent to your computer using your web browser or other programs and are stored locally on the hard disk of your computer and stored for later retrieval. They enable our system to recognize your browser and provide you with certain services, such as: the shopping cart function.

4. APPROVAL OR REJECTION OF COOKIES

The consent or refusal of cookies - also for webtracking - can be explained by the settings of your web browser. You can set your web browser to notify you when cookies are set, or to generally refuse cookies. If you deactivate cookies with your browser, however, different functions on our website will no longer be usable for you. You can find out about this option for the most used browsers via the following links:

5. DATA FROM THE SITE USE

We carry out analyzes of data from the side usage ("Webtracking") exclusively anonymous or with pseudonymous profiles. Data from pseudonymized webtracking are never combined with information on the identification of the bearer of the pseudonym.

6. STATISTICAL USE OF USE DATA

We collect usage data about every access to the online offer. The usage data includes the name of the retrieved web page, file, date and time of the retrieval, transmitted data volume, notification of successful retrieval, browser type and version, the user's operating system, referrer URL, the IP address and the requesting provider , We use the usage data without assignment to the person of the user and also with an anonymous IP address for statistical evaluations for the purpose of operation, security and optimization of the online offer. A person-related or person-related evaluation is possible if, due to concrete grounds, there is a reasonable suspicion of unlawful use.

7. NEWSLETTER

We use the so-called double-opt-in procedure to send newsletters: You will only receive a newsletter by e-mail from us if you have previously explicitly confirmed that we should activate the newsletter service. After login, you will receive a notification e-mail. By clicking on the link contained in this e-mail, you confirm that you would like to receive newsletters from us. If you do not wish to receive any further newsletters at a later date, you can always object at any time, without incurring any costs other than the transmission costs. Please send us an e-mail to support@vitayes.de or click on the unsubscribe link, which you will find in each newsletter sent by us.

8. DATA USE FOR E-MAIL ADVERTISING WITHOUT NEWSLETTER REGISTRATION AND YOUR REFUSAL

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you regular offers on similar products, such as those already purchased, from our product range by e-mail , You may object to this use of your e-mail address at any time by sending an e-mail to the contact facility described below (support@vitayes.de) or via a link provided in the advertising e-mail without incurring charges other than the transmission costs of the base rates.

9. CALL FOR RETURNS BY E-MAIL

As a customer of us you are sometimes asked by e-mail to evaluate the products you purchased and our shop. Your rating helps us to improve the quality of our products and services and to optimize our offer. If you do not wish to request more from us, you can at any time object to it without incurring any costs other than the transmission costs. Please send us an e-mail to support@vitayes.de or click on the unsubscribe link, which you will find in every mail sent by us with a request for the evaluation of our services.

10. FLYERS, CATALOGS AND ALL POSTAL ADHESIONS

We use your data for advertising purposes when we are convinced that we, our affiliates and our partners, provide attractive offers for you. If you do not wish to receive any advertising by mail, you can always object to it at any time without incurring any costs other than the transmission costs. Please write an e-mail to support@vitayes.de, call us (+49 (0) 6997546240). After receipt of your objection, we will promptly refrain from the further sending of marketing information. We will not pass on the data for advertising purposes.

11. USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google, Inc., of Amphitheater Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and which allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the case of the activation of the IP anonymisation on this website, your IP address will be abbreviated by Google within the member states of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to the use of the website and the Internet against the website operator. The IP address provided by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by means of an appropriate setting of your browser software, however, please note that in this case you may not be able to fully utilize all the functions of this website.

In addition, this website uses Google Analytics reports for demographic features and interests. The collected data is used exclusively anonymously for market research purposes.

You may prevent Google's processing of the data (including your IP address) generated by the cookie and your use of the website (including your IP address) as well as the processing of this data by Google by using the procedures described in point 4 for your browser carry out. You can also prevent the processing of this data by Google by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en.

12. STORAGE AND ACCESSIBILITY OF THE TREATY

We store the contract text and send you the order data and our general terms and conditions (as a link) via e-mail. You can also view the General Terms and Conditions on the website at any time. You can view your past orders in your user account. If you do not have a user account, your order data can not be accessed via the Internet.

13. SECURITY

The security of your data is very important to us. Personal information that is exchanged between you and our website is always transmitted via encrypted connections, which correspond to the current state of the art. We also take technical and organizational security precautions to protect your personally identifiable data, which we manage, against accidental or deliberate manipulation, loss or access by unauthorized persons. Our data processing and our security measures are continually improved according to the technological development. Our employees are, of course, committed to data secrecy.

14. HOW IS THE IDENTITY AND BONITUAL CHECK PROVIDED BY BILLPAY?

If you choose one of the payment options of our partner Billpay GmbH, you will be asked in the ordering process to consent to the transmission of the data required for processing the payment and an identity and creditworthiness check to Billpay. If you give your consent, your data (first and last name, street, house number, postal code, town, date of birth, telephone number) as well as the data relating to your order are forwarded to Billpay.

Billpay or partners commissioned by Billpay provide data to economic credit agencies (credit bureaus) for the purpose of their own identity and creditworthiness test and receive from this information as well as creditworthiness information on the basis of mathematical-statistical methods. Detailed information on this and the credit card information used can be found in the data protection provisions of Billpay GmbH.

In addition, Billpay may use third-party tools to detect and prevent fraud. Data collected with these tools may be stored encrypted with third parties, so that they can only be read by Billpay. Only if you choose a payment method from our co-operation partner Billpay will this data be used, otherwise the data automatically expire after 30 minutes.

15. COMPLAINTS, INFORMATION, CHANGES

You may, of course, object to the use of your personal data for purposes of advertising at any time, or revoke your consent. Please send us an informal message (see above). For the refusal of cookies or Google Analytics, see above. In addition, you have a right to free information about your stored data as well as a right to rectify, block or delete this data. Please send us an e-mail to support@vitayes.de, call us (+49 (0) 6997546240).

16. PRIVACY OF PERSONAL DATA

In general, we do not pass on personal data to third parties, unless they are service companies involved in the execution of the order (logistics partners, payment system providers) or you have granted us permission to do so.

Stand: 11.05.2017